How to Reset Your Password

Introduction

Resetting your Microsoft 365 password is a critical step when you forget your credentials or suspect unauthorized access. At ALCO USA Inc., we prioritize security and provide a streamlined process for password resets. This article explains when to reset your password, how to do it, and best practices for maintaining account security.

When Should You Reset Your Password?

• If you forget your current password
• If you suspect your account has been compromised
• After receiving a security alert from ALCO or Microsoft
• When prompted by a scheduled password change policy

Security Importance of Password Resets

Regular password updates help:

• Prevent unauthorized access
• Protect sensitive business data
• Comply with security policies and industry standards

Step-by-Step Guide to Resetting Your Password

Step 1: Access the Password Reset Page

• Navigate to the Microsoft 365 sign-in page
• Click Forgot Password

Step 2: Verify Your Identity

• Enter your username or email address
• Complete multi-factor authentication using your registered phone or email

Step 3: Create a New Password

• Choose a strong password with at least 12 characters
• Include uppercase, lowercase, numbers, and symbols
• Avoid using previous passwords or personal information

Step 4: Confirm and Log In

• Enter the new password twice for confirmation
• Log in to ensure the update was successful

Best Practices for Password Security

• Enable MFA: Adds an extra layer of protection
• Use a password manager: Helps create and store strong passwords
• Update regularly: Change passwords every 90 days or as required by policy

Troubleshooting Password Reset Issues

• Verification code not received? Check spam folder or verify contact details
• Reset link expired? Request a new link and complete the process promptly
• Still locked out? Contact ALCO support for assistance

FAQs

Q: Can I reset my password without MFA?
A: No, MFA is required for security compliance.

Q: What if I don’t have access to my recovery email or phone?
A: Contact ALCO support to verify your identity and regain access.

Q: How soon does the new password take effect?
A: Immediately after confirmation.

Compliance and Security

All password resets comply with ALCO’s security policies and Microsoft’s encryption standards. Your credentials are never stored in plain text, and all communication is encrypted.