How to Use the ALCO Vault (Hudu Client Area)

What is the ALCO Vault?

The ALCO Vault is a centralized hub where you can:

• View Documentation: Access guides, policies, and technical documentation.
• Manage Passwords: Securely retrieve credentials for approved systems.
• Check Company Assets: See devices connected to your network and their details.
• Access Invoices: Review and download invoices for services provided.

How to Log In

1. Navigate to the ALCO Vault URL: https://vault.alcousa.org
2. Enter Your Credentials:
   • Username: Provided by ALCO.
   • Password: Provided during onboarding (use the password manager for security).
3. Enable MFA (Multi-Factor Authentication):
   • For added security, set up MFA during your first login.

Dashboard Overview

Once logged in, you’ll see the Client Dashboard, which includes:

• Search Bar: Quickly find documentation or assets.
• Navigation Menu:
  • Passwords
  • Assets
  • Invoices
  • Documentation
• Recent Updates: Displays the latest changes or additions.

Key Features Explained

1. Passwords

• Navigate to Passwords in the menu.
• Use the search function to find credentials for specific systems.
• Important: Passwords are encrypted and visible only to authorized users.

2. Company Assets

• Go to Assets to view:
  • Device names
  • IP addresses
  • Status (online/offline)
  • Assigned user
• This helps you track hardware and network devices easily.

3. Invoices

• Click Invoices to:
  • View past invoices
  • Download PDFs for your records
  • Check payment status

4. Documentation

• Access guides, SOPs, and knowledge articles under Documentation.
• Use categories or the search bar for quick navigation.

Best Practices

• Keep Credentials Secure: Do not share login details.
• Update Contact Info: Ensure your profile is current for notifications.
• Report Issues Promptly: Use the support link in the portal for any problems.

FAQ

Q1: How do I reset my password?
A: Click Forgot Password on the login page and follow the instructions. MFA will still apply.

Q2: Can I share access with my team?
A: Yes, each user must have their own login for security purposes, request access by submitting a ticket.

Q3: What if I don’t see my device listed under Assets?
A: Contact support immediately so we can verify and update your records.

Q4: How often is the ALCO Vault updated?
A: Updates occur daily for assets and invoices; documentation updates as needed.