Accepted Payment Methods

Introduction

At ALCO USA Inc., we strive to make payments simple, secure, and convenient for all clients. Our billing system is powered by QuickBooks Online, which supports a wide range of electronic payment options. This article explains the payment methods we accept, why we prioritize digital transactions, and what you need to know to ensure smooth processing.

Why We Use QuickBooks Online

QuickBooks Online is a trusted platform for managing business finances. By integrating it with our ALCO Vault, we provide:

• Secure transactions: All payments are encrypted and PCI-compliant
• Real-time updates: Payments are reflected immediately in your account
• Convenience: Multiple payment options in one place

Accepted Payment Methods

All payments are processed through QuickBooks Online. The following methods are supported:

1. Credit and Debit Cards
We accept major credit and debit cards, including:

• Visa
• MasterCard
• American Express
• Discover

Benefits:

• Instant processing
• Secure encryption
• Easy for recurring payments

2. ACH Bank Transfers
For clients who prefer direct bank transactions, ACH transfers are available.

• How it works: Funds are transferred electronically from your bank account to ours
• Advantages: Lower fees compared to credit cards and ideal for larger invoices

3. Online Payment Links
Every invoice includes a Pay Now button. Clicking this allows you to:

• Choose your preferred payment method
• Complete the transaction securely within QuickBooks Online

Methods We Do NOT Accept

To maintain security and efficiency, ALCO USA does not accept:

• Paper checks
• Cash payments

Why?

• Paper checks and cash introduce delays, increase risk of loss or fraud, and complicate record-keeping
• Digital payments ensure faster processing and compliance with security standards

Payment Timing

• Recurring Clients: Invoices are issued on the first day of each month and are due within 15 days
• One-Time or Non-Member Clients: Payment is required upon receipt of the invoice
• Late Payments: Subject to fees as outlined in our Late Payment Policy

Security Measures

Your financial data is protected through:

• Encryption: All transactions are encrypted end-to-end
• PCI Compliance: QuickBooks Online meets industry security standards
• Two-Factor Authentication: Adds an extra layer of protection for your account

Best Practices for Smooth Payments

• Verify your payment details: Ensure your card or bank information is current
• Pay promptly: Avoid late fees and service interruptions
• Use secure networks: Complete transactions on trusted devices and networks

Troubleshooting Payment Issues

• Payment declined? Check your card details, available balance, or contact your bank
• ACH transfer failed? Confirm your routing and account numbers are correct
• Error on Pay Now button? Clear your browser cache or try a different browser

FAQs

Q: Can I set up automatic payments?
A: Yes, recurring billing can be enabled through QuickBooks Online

Q: Are there extra fees for credit card payments?
A: Standard processing fees apply; ACH transfers typically have lower fees

Q: Can I split payments across multiple cards?
A: No, each invoice must be paid in full using one method

Why Digital Payments Are Better

Digital transactions reduce administrative overhead, minimize errors, and provide instant confirmation. They also align with ALCO USA’s commitment to efficiency and security.

By using QuickBooks Online, ALCO USA ensures that payments are fast, secure, and hassle-free. Remember, we accept credit/debit cards, ACH transfers, and online payment links, but we do not accept paper checks or cash. Following these guidelines will help you maintain uninterrupted service and peace of mind.